Contact Us

If you need assistance with a specific Program topic, please contact our team via the email and telephone numbers listed below. To ensure details are addressed or if time-sensitive, please complete this link or scan the QR code below to submit your inquiry.

Grace Farmer (admasst@vabirthinjury.com)
Administrative Assistant
804-330-2471 x3010

  • General inquiries/policies
  • Claim reimbursements

Hallea Ross (hross@vabirthinjury.com)
Program Specialist
804-330-2471 x3010

  • General inquiries/policies
  • Program entry process
  • Transportation and housing benefits

Ronda Holloway (rholloway@vabirthinjury.com)
Deputy Director
804-330-2471 x3090

  • Accounts payable
  • Accounts receivable
  • Agency and vendor management
  • Caregiver reimbursements
  • Benefit Plan Administrators (Program’s third-party processor)

Paula Ward (pward@vabirthinjury.com)
Provider Relations Coordinator
804-330-2471 x3040

  • Hospital participation
  • Insurance provider and physician participation

Dawn McCoy, MPP (dmccoy@vabirthinjury.com)
Executive Director
804-330-2471 x3071

  • Program operations
  • Board management
  • Press inquiries
  • Resources
  • Actuarial reports

Virginia Birth-Related Neurological Injury Compensation Program
7501 Boulders View Drive, Suite 210
Richmond, VA 23225  Phone: 804-330-2471 Fax: 804-330-3054