by dyl9a | Oct 8, 2025 | Families
Dear Admitted Claimant Families, Yesterday, October 7, an email was transmitted to families with a letter asking Program families to reinstate or confirm health insurance for 2026. This is important for the Program to have on file to help ensure that you can receive...
by dyl9a | Sep 12, 2025 | Families
Dear Admitted Claimant Families, Rising has completed the system update, and as of September 5, the bug that previously limited submissions to a maximum of 20 lines has now been fixed. Submissions are no longer restricted, and families may resume submitting without...
by dyl9a | Sep 5, 2025 | Families
Dear Admitted Claimant Families, the Program has an updated Frequently Asked Questions (FAQ) document that has been emailed to all families. This document answers common questions regarding the Vision Portal including how to log in, how to access training, details on...
by dyl9a | Aug 29, 2025 | Announcements
Dear Admitted Claimant Families, Rising has identified a system bug that currently limits submissions to a maximum of 20 lines. Their team is actively working on a solution, with a fix expected by the end of next week. Rising has also identified submissions that may...
by dyl9a | Aug 15, 2025 | Announcements
Online training for the new Vision platform launched today for admitted claimants’ families. See the August 13, 2025 update for details. An additional Frequently Asked Questions (FAQs) list is forthcoming during the week of August 17th and details for an admitted...
by dyl9a | Aug 13, 2025 | Announcements
To ensure a smooth transition to the new Vision platform for filing claims, please read this letter that provides you with instructions concerning the upcoming claims processing changes and information concerning training and contacts to answer questions. This chart...
