by dyl9a | Nov 24, 2025 | Families
Dear Families, As we approach the Thanksgiving holiday, we want to share our upcoming office schedule and how it may affect claims processing timelines. We appreciate your patience and will continue working diligently to process all requests as quickly as possible....
by dyl9a | Nov 21, 2025 | Program
Dear Program Families and Healthcare Providers: Please be advised that it has come to the Program’s attention that the Program’s previous third-party administrator, BPA, apparently has sent EOBs and/or other documents/correspondence to many of you recently. It is the...
by dyl9a | Nov 13, 2025 | Program
Please be advised that the Board of Directors meeting scheduled for the November 18, 2025, will be held at the Bon Air Community Center, located at 8725 Quaker Lane, Richmond, VA 23235. The meeting will begin promptly at 8:30 A.M.
by dyl9a | Oct 30, 2025 | Program
The Program staff have processed and reimbursed, or paid in full, all claim reimbursement requests that were previously submitted to the Program’s previous third-party administrator, Benefit Plan Administrators, for processing and concerning which supporting...
by dyl9a | Oct 8, 2025 | Families
Dear Admitted Claimant Families, Yesterday, October 7, an email was transmitted to families with a letter asking Program families to reinstate or confirm health insurance for 2026. This is important for the Program to have on file to help ensure that you can receive...
