Announcements
Latest Announcements
Families
January 14, 2026
As part of our ongoing work and renewing effort to support the families we serve better, we want to share an organizational update. Dawn McCoy, Executive Director, and Carla Collins, Chief of Programs, are no longer with the organization. Alan Abramowitz has been...
Program
December 15, 2025
Dear Families, As we approach the December holiday season, we want to share our upcoming office schedule and how it may affect claims processing timelines. We appreciate your patience and will continue working diligently to process all requests as quickly as possible....
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Previous Announcements
November 21, 2025
Dear Program Families and Healthcare Providers: Please be advised that it has come to the Program’s attention that the Program’s previous third-party administrator, BPA, apparently has sent EOBs...
November 13, 2025
Please be advised that the Board of Directors meeting scheduled for the November 18, 2025, will be held at the Bon Air Community Center, located at 8725 Quaker Lane, Richmond, VA 23235. The meeting...
October 30, 2025
The Program staff have processed and reimbursed, or paid in full, all claim reimbursement requests that were previously submitted to the Program’s previous third-party administrator, Benefit Plan...